Service & Support

24/7 qualified Service & Support

Service & Support

Of course, after implementation we will be there for you. Service and support are one of the distinguishing capabilities of Inther. Our help desk is available 24 hours a day, 7 days a week, all year round. Thanks to direct support by qualified service personnel, you are guaranteed of optimal support and the maximum availability of your system.

Service Level Agreements

We offer service and support fully tailored to your wishes and requirements in the form of a Service Level Agreement (SLA). In this SLA, we describe all agreements on support, response times and system availability.

Preventive maintenance

Inther strives for long-lasting relationships with its customers. For us, service and support means more than waiting for you to call when there are problems. For us, support means that we continue to be engaged by providing preventive maintenance, for example. We analyze and make reports of your reported issues, and will give you suggestions for improvement as soon as we see possibilities.

Reliability and flexibility

Reliability and flexibility are distinctive features of Inther. And we are glad to top this off with excellent service and support.

Benefits

  • High availability

  • 24/7 service and support

  • Custom Service Level Agreements

  • Reliable: a promise is a promise

  • Qualified service personnel

Some of our references

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